Google’s Work Insights helps businesses better understand how they work

At an event in Tokyo, Google today announced the launch of Work Insights, a new tool that gives businesses more insights into how their employees use the company’s G Suite productivity tools and how teams collaborate using those tools. In addition, Google is also launching its investigation tool for helping business better secure their data in G Suite into general availability. “Work Insights is a tool built specifically to help businesses measure and understand the impact of digital transformation within their organizations, driven by G Suite,” Reena Nadkarni, a group product manager for G Suite, explains in today’s announcement. Data is aggregated at the team level (where a team needs to have 10 people or more) to help businesses understand how their employees are adapting G Suite apps. As enterprises bet on one vendor or the other, there’s always a bit of a transition period and not everybody makes the
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Microsoft is putting HoloLens to work with new Dynamics 365 applications

Microsoft HoloLens mixed reality glasses have always been interesting technology, but it’s never been clear how the company would move from novelty device to actual viable business use cases. Today, it made a move toward the latter, announcing a couple of applications designed to put the HoloLens to work in Dynamics 365, giving it a real business purpose. Dynamics 365 is Microsoft’s one-stop shop for CRM and ERP, where a company can work on some of its key business software functions including field service in an integrated fashion. The company has been looking at for HoloLens to bring computing power to a group of field workers like repair technicians for whom even a tablet would be awkward because they have to work with both hands free. For these people, having a fully functioning Windows 10 computer you can wear on your face could be a big advantage and that’s
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Microsoft launches new AI applications for customer service and sales

Like virtually every other major tech company, Microsoft is currently on a mission to bring machine learning to all of its applications. It’s no surprise then that it’s also bringing ‘AI’ to its highly profitable Dynamics 365 CRM products. A year ago, the company introduced its first Dynamics 365 AI solutions and today it’s expanding this portfolio with the launch of three new products: Dynamics 365 AI for Sales, Customer Service and Market Insights. “Many people, when they talk about CRM, or ERP of old, they referred to them as systems of oppression, they captured data,” said Alysa Taylor, Microsoft corporate VP for business applications and industry. “But they didn’t provide any value back to the end user — and what that end user really needs is a system of empowerment, not oppression.” It’s no secret that few people love their CRM systems (except for maybe a handful of
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UIpath lands $225M Series C on $3 billion valuation as robotics process automation soars

UIPath is bringing automation to repetitive processes inside large organizations and it seems to have landed on a huge pain point. Today it announced a massive $225 million Series C on a $3 billion valuation. The round was led by CapitalG and Sequoia Capital. Accel, which invested in the companies A and B rounds also participated. Today’s investment brings the total raised to $408 million, according to Crunchbase, and comes just months after a $153 million Series B we reported on last March. At that time, it had a valuation of over $1 billion, meaning the valuation has tripled in less than six months. There’s a reason this company you might have never heard of is garnering this level of investment so quickly. For starters, it’s growing in leaps in bounds. Consider that it went from $1 million to $100 million in annual recurring revenue in under 21 months, according to
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Why the Pentagon’s $10 billion JEDI deal has cloud companies going nuts

By now you’ve probably heard of the Defense Department’s massive winner-take-all $10 billion cloud contract dubbed the Joint Enterprise Defense Infrastructure (or JEDI for short).
Star Wars references aside, this contract is huge, even by government standards.The Pentagon would like a single cloud vendor to build out its enterprise cloud, believing rightly or wrongly that this is the best approach to maintain focus and control of their cloud strategy. Department of Defense (DOD) spokesperson Heather Babb tells TechCrunch the department sees a lot of upside by going this route. “Single award is advantageous because, among other things, it improves security, improves data accessibility and simplifies the Department’s ability to adopt and use cloud services,” she said. Whatever company they choose to fill this contract, this is about modernizing their computing infrastructure and their combat forces for a world of IoT, artificial intelligence and big data analysis, while consolidating some
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Drone startup Airware crashes, will shut down after burning $118M

Drone operating system startup Airware today suddenly informed employees it will cease operations immediately despite having raised $118 million from top investors like Andreessen Horowitz, Google’s GV, and Kleiner Perkins. The startup ran out of money after trying to manufacture its own hardware that couldn’t compete with drone giants like China’s DJI. The company at one point had as many as 140 employees, all of which are now out of a job. A source sent TechCrunch screenshots from the Airware alumni Slack channel detailing how the staff was told this morning that Airware would shut down. Airware makes a cloud sofware system that helps enterprise customers like construction companies, mining operations, and insurance companies reviewing equipment for damages to use drones to collect and analyze aerial data. That allowed companies to avoid using expensive helicopters or dangerous rigs with humans on harnesses to make inspections and gauge work progress. One
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Why rumors that Adobe could be in talks to buy Marketo make sense

Adobe could be shopping for another piece of the digital marketing puzzle, as reports surfaced today that the company might be in talks with Vista Equity Partners to buy Marketo, a company the private equity firm purchased in May 2016 for $1.8 billion in cash. Reuters was first to report the rumor. While the report states the talks are early, and nothing is imminent, and none of the companies involved would comment (understandably), it is a deal that makes sense for Adobe. The company has been trying to build out its digital marketing business for some time, including buying Magento in May for $1.8 billion to help beef up the ecommerce piece. Assuming that Vista wants to flip Marketo for a profit, a good bet, it would likely need to come in at $2 billion at a minimum and probably more. There are only a few companies out
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Hybrid cloud data specialist Datrium nabs $60M led by Samsung at a $282M valuation

Cloud services — where our data, apps and computing power are all being managed in servers owned by others, many miles from where we are sitting — have taken off like a rocket in the decade with the rise of smaller devices, but in the business world, hybrid solutions — mixing cloud with on-premise architectures — remains the order of the day. And today, a provider of hybrid cloud services has raised a round of funding to capitalise on that. Datrium, a provider of back-up and other services for businesses that store and use data in hybrid environments, has raised $60 million in a Series D round of funding. The company is not disclosing its valuation — we’re asking — but PitchBook estimates that it was at $222 million pre-money, putting it at $282 million post-money. This was an upround compared to previous raises, but it’s also playing on
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Hacera creates directory to make blockchain projects more searchable

In the 1990s when the web was young, companies like Yahoo, created directories of web pages to help make them more discoverable. Hacera wants to bring that same idea to blockchain, and today it announced the launch of the Hacera Network Registry. CEO Jonathan Levi says that blockchains being established today risk being isolated because people simply can’t find them. If you have a project like the IBM -Maersk supply chain blockchain announced last month, how does an interested party like a supplier or customs authority find it and ask to participate? Up until the creation of this registry, there was no easy way to search for projects. Early participants include heavy hitters like Microsoft, Hitachi, Huawei, IBM, SAP and Oracle, who are linking to projects being created on their platforms. The registry supports projects based on major digital ledger communities including Hyperledger, Quorum, Cosmos, Ethereum and Corda. The
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Nvidia launches the Tesla T4, its fastest data center inferencing platform yet

Nvidia today announced its new GPU for machine learning and inferencing in the data center. The new Tesla T4 GPUs (where the ‘T’ stands for Nvidia’s new Turing architecture) are the successors to the current batch of P4 GPUs that virtually every major cloud computing provider now offers. Google, Nvidia said, will be among the first to bring the new T4 GPUs to its Cloud Platform. Nvidia argues that the T4s are significantly faster than the P4s. For language inferencing, for example, the T4 is 34 times faster than using a CPU and more than 3.5 times faster than the P4. Peak performance for the P4 is 260 TOPS for 4-bit integer operations and 65 TOPS for floating point operations. The T4 sits on a standard low-profile 75 watt PCI-e card. What’s most important, though, is that Nvidia designed these chips specifically for AI inferencing. “What makes Tesla T4 such
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Sisense hauls in $80M investment as data analytics business matures

Sisense, a company that helps customers understand and visualize their data across multiple sources, announced an $80 million Series E investment today led by Insight Venture Partners. They also announced that Zack Urlocker, former COO at Duo Security and Zendesk, has joined the organization’s board of directors. The company has attracted a prestigious list of past investors, who also participated in the round, including Battery Ventures, Bessemer Venture Partners, DFJ Venture Capital, Genesis Partners and Opus Capital. Today’s investment brings the total raised to close to $200 million. CEO Amir Orad says investors like their mission of simplifying complex data with analytics and business intelligence and delivering it in whatever way makes sense. That could be on screens throughout the company, desktop or smartphone, or via Amazon Alexa. “We found a way to make accessing data extremely simple, mashing it together in a logical way and embedding it in
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Twilio’s contact center products just got more analytical with Ytica acquisition

Twilio, a company best known for supplying a communications APIs for developers has a product called Twilio Flex for building sophisticated customer service applications on top of Twilio’s APIs. Today, it announced it was acquiring Ytica (pronounced Why-tica) to provide an operational and analytical layer on top of the customer service solution. The companies would not discuss the purchase price, but Twilio indicated it does not expect the acquisition to have a material impact on its “results, operations or financial condition.” In other words, it probably didn’t cost much. Ytica, which is based in Prague, has actually been a partner with Twilio for some time, so coming together in this fashion really made a lot of sense, especially as Twilio has been developing Flex. Twilio Flex is an app platform for contact centers, which offers a full stack of applications and allows users to deliver customer support over
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Dropbox may be adding an e-signature feature, user survey indicates

A recent user survey sent out by Dropbox confirms the company is considering the addition of an electronic signature feature to its Dropbox Professional product, which it refers to simply as “E-Signature from Dropbox.” The point of the survey is to solicit feedback about how likely users are to use such a product, how often, and if they believe it would add value to the Dropbox experience, among other things. While a survey alone doesn’t confirm the feature is in the works, it does indicate how Dropbox is thinking about its professional product. According to the company’s description of E-Signature, the feature would offer “a simple, intuitive electronic signature experience for you and your clients” where documents could be sent to others to sign in “just a few clicks.” The clients also wouldn’t have to be be Dropbox users to sign, the survey notes. And the product would
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Anaxi brings more visibility to the development process

Anaxi‘s mission is to bring more transparency to the software development process. The tool, which is now live for iOS, with web and Android versions planned for the near future, connects to GitHub to give you actionable insights about the state of your projects and manage your projects and issues. Support for Atlassian’s Jira is also in the works. The new company was founded by former Apple engineering manager and Docker EVP of product development Marc Verstaen and former CodinGame CEO John Lafleur. Unsurprisingly, this new tool is all about fixing the issues these two have seen in their daily lives as developers. “I’ve been doing software for 40 years,” Verstaen told me.” And every time is the same. You start with a small team and it’s fine. Then you grow and you don’t know what’s going on. It’s a black box.” While the rest of
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TiDB developer PingCAP wants to expand in North America after raising $50M Series C

PingCAP co-founder and CEO Max Liu

PingCAP, the company behind MySQL-compatible distributed database TiDB, said today that it plans its global operations after raising a $50 million Series C. The round was led by Chinese venture capital firms Fosun and Morningside Venture Capital, with participation from returning investors including China Growth Capital, Yunqi Partners and Matrix Partners. Based in Beijing, the company says it will also use the new capital to build more cross-cloud products. PingCAP is focusing on the North American market since it is the most mature cloud market, said Kevin Xu, the company’s general manager of U.S. strategy and operations, in an email. Founded in 2015 by Dylan Cui, Edward Huang and Max Liu, PingCAP has raised about $72 million so far, including its $15 million Series B announced in June 2017. TiDB is an open-source hybrid transactional and analytical database targeted at companies that
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Packet hauls in $25M Series B as customized cloud vision takes shape

In a world where large hyperscale companies like Amazon, Microsoft and Google dominate the public cloud, it would seem foolhardy for a startup to try and carve out a space, but Packet has an alternative customized cloud vision, and investors have taken notice. Today, the company announced a $25 million Series B led by Third Point Ventures. An interesting mix of strategic and traditional investors joined the round including Battery Ventures, JA Mitsui Leasing and Samsung Next. Existing investors SoftBank Corp. and Dell Technologies Capital also participated. The company has now raised over $36 million. The company also showed some signs of maturing by bringing in Ihab Tarazi as CTO and George Karidis as COO. Tarazi, who came over from Equinix, likes what he sees in Packet . He says they offer several advantages over the public providers. First of all, customers can buy whatever hardware they want. “We offer the
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Zendesk expands into CRM with Base acquisition

Zendesk has mostly confined itself to customer service scenarios, but it seems that’s not enough anymore. If you want to truly know the customer behind the interaction, you need a customer system of record to go with the customer service component. To fill that need, Zendesk announced it was acquiring Base, a startup that has raised over $50 million. The companies did not share the purchase price, but Zendesk did report that the acquisition should not have a significant impact on revenue. While Base might not be as well known as Salesforce, Microsoft or Oracle in the CRM game, it has created a sophisticated sales force automation platform, complete with its own artificial intelligence underpinnings. CEO Uzi Shmilovici claimed his company’s AI could compete with its more well-heeled competitors when it was released in 2016 to provide salespeople with meaningful prescriptive advice on how to be more successful. Zendesk
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Intel acquires NetSpeed Systems to boost its system-on-a-chip business

Intel today is announcing another acquisition as it continues to pick up talent and IP to bolster its next generation of computing chips beyond legacy PCs. The company has acquired NetSpeed Systems, a startup that makes system-on-chip (SoC) design tools and interconnect fabric intellectual property (IP). The company will be joining Intel’s Silicon Engineering Group, and its co-founder and CEO, Sundari Mitra, herself an Intel vet, will be coming on as a VP at Intel where she will continue to lead her team. Terms of the deal are not being disclosed, but for some context, during NetSpeed’s last fundraise in 2016 (a $10 million Series C) it had a post-money valuation of $60 million, according to data from PitchBook. SoC is a central part of how newer connected devices are being made. Moving away from traditional motherboards to create all-in-one chips that include processing, memory, input/output and storage is an
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New Relic shifts with changing monitoring landscape

New Relic CEO Lew Cirne was feeling a bit nostalgic last week when he called to discuss the announcements for the company’s FutureStack conference taking place tomorrow in San Francisco. It had been 10 years since he first spoke to TechCrunch about his monitoring tool. A lot has changed in a decade including what his company is monitoring these days. Cirne certainly recognizes that his company has come a long way since those first days. The monitoring world is going through a seismic shift as the ways we develop apps changes. His company needs to change with it to remain relevant in today’s market. In the early days, they monitored Ruby on Rails applications, but gone are the days of only monitoring a fixed virtual machine. Today companies are using containers and Kubernetes, and beyond that, serverless architecture. Each of these approaches brings challenges to a monitoring company like
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Adobe looks to AI to lift customer experience business

For years, marketers have been trying to optimize the online shopping experience to better understand their customers and deliver more customized interactions that ultimately drive more sales. Artificial intelligence was supposed to accelerate that, and today Adobe announced enhancements to Adobe Target and Adobe Experience Manager that attempt to deliver at least partly on that promise. Adobe has been trying to lift the enterprise side of its business for some time, and even though they are well on their way to becoming a $10 billion company, the potential for even more revenue from the enterprise side of the business remains tantalizing. They are counting on AI to help push that along. Adobe’s Loni Stark says companies are looking for more sophisticated solutions around customization and optimization. Part of that involves using Adobe’s intelligence layer, which they call Sensei, to help marketers as they tweak these programs to drive better
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